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Help Center

Popular Questions

Where do you get your fonts from?
How can I modify my password?
How do I configure email notifications?
How can I contact support?
Does my contract expire?
Is there any additional cost?
What is the response time?
Do I own the rights for all my designs?

Where do you get your fonts from?

We use Google Fonts. All fonts used by our designers are available for commercial use. You can trust us and be certain that you won’t have any problems we the fonts we use.

How can I modify my password?

You have two options to change your password:
a) Log in and select “Change Password”, you’ll receive instructions to set your new password.
b) If you forgot your password and aren’t able to log in, go to log in page and click on “Forgot your password” to reset it.

How do I configure email notifications?

Do you want to see what is happening in real time? Activate this setting to find out.
Automatic reports help you to be up-to-date about what has been designed and what is on the cover.
To manage your daily and weekly reports, go to Setting and Activate or Deactivate reports.

How can I contact support?

You didn’t find what you were looking for here? Contact us at support@pencildesings.net
Do you have a question that wasn’t answered here? Don’t worry; you have many options to contact us.

Does my contract expire?

Not at all! You signed up for a monthly membership and you can cancel at any time without any complications.

Is there any additional cost?

No hidden charges! The cost of each plan is exactly what you pay each month. All taxes and fees are included in the price.

What is the response time?

Our delivery time varies according to the project and the number of revisions.
However, the response time is usually 24-48 hours for all projects.

Do I own the rights for all my designs?

Yes, you are the owner of the rights and licenses of all designs created for you. If we use archive photos, you will also be granted a license for that photo, all in your hand.
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